Digital Infra Infotech Supports 1,500+ Brands

Digital Infra Infotech Private Limited

“Trusted by 1,500+ Brands: Infra Infotech’s Journey from Messaging Tool to Business Communication Partner”

Digital Infra Infotech Private Limited envisions a communication future where brands of all sizes — from emerging startups to large-scale enterprises — can deliver smart, secure, and human-like interactions at scale. Their mission is grounded in building platforms that are intelligent, personalized, and result-oriented — not just tools for outreach, but ecosystems for engagement.

With over five years of industry experience, Infra Infotech has built a reputation for developing scalable, AI-powered, and compliant communication tools that help businesses connect meaningfully and instantly with their customers.

Vision for the Future: Innovation-Driven Growth

The company’s innovation roadmap includes:

🔹 Advanced AI integration for contextual responses
🔹 Real-time voice analytics to enhance customer support quality
🔹 Multilingual chatbot frameworks for regional engagement
🔹 RCS Messaging for interactive, media-rich business communication (images, buttons, QR, carousels)
🔹 Self-serve modules for businesses to launch campaigns without development effort
🔹 Hyper-personalized messaging using behavioral triggers and analytics

This proactive innovation strategy positions Infra Infotech as a leading player in India’s growing CPaaS (Communication Platform as a Service) ecosystem.

Trusted, Rated, and Respected Across Platforms

With a consistent 5/5 rating on verified partner platforms, Infra Infotech is recognized for delivering not just performance, but reliability and service excellence. Their close partnerships with Meta-approved providers and adherence to DLT and data privacy regulations ensure every client operates on secure, compliant, and future-proof infrastructure.

A Strong Team Behind the Technology

Powered by a highly collaborative and technically sound team, Infra Infotech credits its growth to a culture of ownership, innovation, and teamwork.

“We don’t just build tools — we build complete customer experiences,” says Tausif Shaikh, Co-founder & Director.
“Each feature we launch solves a real-world use case. That’s what keeps us relevant,” adds Vikas Isai, Co-founder.

This focus on execution, combined with deep customer empathy, ensures every solution delivers real value in real time.

Real-World Results Across Sectors

Infra Infotech’s technology powers thousands of customer interactions daily across key industries:

🛍️ A leading retail chain reduced its average customer response time by 40% using a WhatsApp API-based chatbot for order placement and status updates.
🏥 In healthcare, 24/7 voice automation tools improved patient scheduling and reduced no-shows.
🏦 A fintech brand enhanced security and completion rates by sending OTP messages via premium bulk SMS routes, ensuring timely delivery even during high-traffic periods.
📦 Logistics clients leveraged multi-channel alerts (SMS, voice, WhatsApp) to improve delivery coordination and reduce failed attempts.

Key Communication Products

Infra Infotech offers a robust communication suite built to serve startups and enterprises alike:

✅ Transactional & Promotional Bulk SMS
✅ Premium Route SMS for OTPs & Alerts
✅ WhatsApp Business API with templates for order placement, shipping updates, customer support
✅ RCS Messaging for media-rich campaigns with CTA buttons and branding
✅ Voice Call Blasts and IVR
✅ AI-Powered Chatbots for WhatsApp & Web
✅ Real-time delivery analytics and smart segmentation tools
✅ CRM & ERP integration via REST APIs